Adult Case Management

 “There are so many ways case management has been helpful. It’s nice to know I always have someone on my side and that there is someone you can call who always has your back.”   ~Consumer of Community Care’s Adult Case Management Program~

Community Care offers two types of Adult Case Management: Behavioral Health Home Services and Community Integration Services.

Behavioral Health Home Services

The Behavioral Health Home (BHH) case management model also provides services to clients in the community and in their home.  In addition to helping individuals with serious and persistent mental illness maintain in the community, this model also focuses on helping clients ensure that their medical needs are met because, statistically, those who suffer from serious mental illness also tend to have higher medical needs.  In the BHH program, a team works together, including medical personnel, to assist individuals in improving their emotional and physical health by attending to unmet medical needs with a service goal of improving consumer wellness.  Areas that can be addressed by the team include, but are not limited to:

  • Housing – Support in obtaining/maintaining housing.  Exploration of housing options; assistance with filling out applications; help in locating apartments; helping with landlord interactions; and support in locating financial assistance for housing.

  •  Financial – Support in exploring potential financial assistance resources. Assistance in accessing fuel assistance, SSDI, and food stamps; assistance gathering and completing applications; help in locating local resources such as food banks and clothing banks; help in budgeting/managing financial resources.

  • Employment/Vocational/Education – Support in exploring goals for employment/other vocational opportunities.  Assistance job searching and completing job applications; assistance in exploring educational opportunities; assisting in the application and financial aid application process.

  • Mental and Physical Health – Assistance in identifying services that may be helpful in ensuring that your physical and mental health needs are addressed. We use a Health Information Exchange to better coordinate services with health providers.

  • Transportation – Assistance in exploring transportation options available to you and help in accessing those services.

  • Building a Support Network – Assistance in building a network of social and natural supports.

  • Care Integration – Community Care’s BHH team has the knowledge and experience to help you navigate what can be a confusing and intimidating health care system.  Our Nurse Care Manager, Medical Nurse Practitioner, and Psychiatric Nurse Practitioner work to ensure clients are receiving medical services that meet their needs.  Case managers are trained to support clients in working with, and communicating with, their medical providers.  We partner with medical providers so that our clients receive the best services to meet there mental health and medical needs.

    To receive Behavioral Health Home Services, the individual must have full MaineCare coverage; must be 18 years of age or older, or an emancipated minor and have a mental health diagnosis. An assessment can be provided if there is not an identified mental health diagnosis to determine if the individual is eligible for the service.

    Community Integration Services:

    *It is not necessary for those seeking Community Integration Services to have MaineCare coverage.

    Community Integration is intended for individuals who need support in caring for their mental health and life needs. The support offered includes assisting the individual in managing the daily life stressors that arise. The case manager provides this service in the individual’s home, or any another setting of the individual’s choice. Together, the adult and their case manager identify those areas in which the individual would like assistance.  Areas that can be addressed by the case manager include, but are not limited to (please see descriptions above):


  • Housing

  • Financial

  • Employment/Vocational/Education

  • Transportation

  • Building a Support Network

    To receive Community Integration Services, the individual must be 18 years of age or older, or an emancipated minor and have a mental health diagnosis. An assessment can be provided if there is not an identified mental health diagnosis to determine if the individual is eligible for the service.

    Providing Services in Greater Bangor, Bucksport, Skowhegan, and Ellsworth areas



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